Users and customers may request deletion of data associated with their Horrazon account and any connected third-party integrations at any time. This policy applies across all services and data sources you connect to Horrazon.
1. What you can request
- Deletion of your Horrazon account and the personal and account data we hold about you, where applicable.
- Deletion of data associated with a connected third-party integration or data source (for example, advertising, analytics, commerce, or CRM data that Horrazon retrieved on your authorization).
2. Disconnecting versus deleting
Disconnecting an integration and deleting data are distinct actions. Disconnecting a third-party service stops Horrazon from retrieving further data from that service, but it does not, by itself, remove data already stored. To have previously retrieved data removed, submit a deletion request as described below.
3. How to request deletion
You can request deletion using the documented request mechanism available in your account settings where offered, or by contacting us directly. To help us verify and locate your data, please include:
- Email hello@horrazon.com
- The email address associated with your Horrazon account.
- The specific integration or data source the request relates to, if applicable.
4. How deletion is handled
Upon verification, we will delete the applicable data within a reasonable period unless retention is required or permitted by applicable law (for example, tax, accounting, dispute-resolution, or regulatory obligations). Residual copies may persist in secure backups for a limited technical cycle before they are overwritten or purged.
5. Contact
For any question about this policy or a deletion request, contact hello@horrazon.com.